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| What is 3-D Secure? | |
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3-D Secure is a card holder authentication mechanism. Every card entered in the payment gateway is checked by the respective card association, i.e. MasterCard or VISA. It is verified whether or not user authentication is required for the given card. If yes, the card holder is redirected to the issuer bank¡¦s system to identify himself (by entering a password, inserting a chip card providing other senstitive information). The result of the authentication is then handed back to the payment gateway. For more information please refer to http://www.visa.com/3-dsecure |
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| What are the problems to collect money or make payment online? | |
| Application of merchant account The prevalent credit card fraud activities in Malaysia had caused a growing number of local financial institutions to curtail their merchant acquiring activates and to become more stringent in their approvals of potential merchants. Technical problem with payment gateway Transaction overhead |
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| Should i offer online payment for my customer or client? | |
In 2004, total credit card purchases in Malaysia by local cardholders increased by 20% from the previous year. Credit cards circulation has enjoyed favourable growth in Malaysia; from 1.56 million cards in 1994, to 7.13 million cards as at 30 June 2005. The credit card penetration rate has also improved to approximately 26% of the population as at 31 December 2004, from 18% as at 31 December 2002. However, the credit card penetration rate is still relatively low. The growing number of credit card issued in Malaysia will, however, encourage retail merchants to offer credit card payment facilities to consumers.
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| Is it safe to pay online? | |
| When you pay online by credit card, your transaction occurs over a secure Internet connection, and your information is encrypted. The secure connection protect your transaction, from the instant you enter your personal information to the moment you enter credit card information and receive payment confirmation. Transactions are transmitted using one of the strongest Secure Sockets Layer (SSL) protocols available. Your confidential information is encrypted so that it cannot be altered or embellished during transmission.
Be sure your browser has the most up-to-date encryption capabilities by using the latest version available from the manufacturer. You also can download some browsers for free over the Internet. When submitting your purchase information, look for the “lock” icon on the browser’s status bar, and the phrase “https” in the URL address for a website, to be sure your information is secure during transmission. |
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| I am doing business in Malaysia and need to collect payment from my clients worldwide. How? | |
To collect payments over the internet, you need an internet merchant account or an online payment gateway. If you already have a shopping cart package, ensure that the payment gateway service is compatible.
There are many payment gateways available and many costs which are difficult to ascertain or calculate, you may need to compare the costs of various service providers.
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| Which online payment service should i use if i have a bank account in Singapore? | |
Merchants are able to use WorldPay or PayPal if they have a bank account in Singapore. Both service providers are using Singapore Dollar as they transaction currency. To set up a WorldPay internet merchant account, you need to pay for SGD250 as setup fee and monthly fee at SGD650. The transaction fee is 4% of each transaction. No monthly fees and no setup fees for PayPal merchant. However, a transaction of 1.9% to 2.9% + $0.30 USD will be charged for each transaction. PayPal requires payer to signup as member in order to make payment online. |
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| What are the payment options that I could use for my online business? | |
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| Could you tell me more on fraud transaction and how to protect myself? | |
| Please refer to Risks of E-Commerce Merchant >> | |
I have my own merchant account. Can you help me to integrate it into payment gateway? |
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| Yes. If your merchant account is allowed to collect credit card payment online, NetBuilder can integrate your merchant account into your website using our payment gateway. | |


















